FAQ

What is Shortly? 

Shortly is a video-on-demand platform for short films only. We are here to make short films easy to share and easy to watch, and to provide a way for filmmakers of short films to earn money. Filmmakers upload their films for free, and viewers sign up for a monthly subscription.

What is a short film?

There is much debate about this, but at Shortly a short film must contain some form of narrative or concept and be between one minute and 69 minutes and 59 seconds long.

FAQ for Film watchers 

How does the membership work?

For €9 per month, you can watch as many high-quality short films as you wish. You can also rate and comment on films, follow your favorite channels and be a part of our film-loving community. Sign up now and you will receive a 30 days free trial.

How do I get started?

Follow these easy steps to start watching Shortly today:

  1. Create an account by entering your email address and creating a password
  2. Enter a payment method so that your membership continues after your free trial ends.
  3. Start watching!

How does it work if I want to cancel my membership? 

Shortly membership is a month-to-month that begins on the date you sign up. No cancellation fees, no commitment. Cancel any time, 24 hours a day.

Join the short film revolution! 

You can cancel your free trial any time during your first 14 days and never be charged. If you choose not to cancel, your account will not be charged until your free trial ends. As a member of Shortly, you will be billed on a monthly basis. If you decide Shortly isn’t for you, you can cancel online or send an email to unsubscribe@shortly.film.

FAQ for Filmmakers 

How does this work – short version?

Filmmakers create an account and upload films for free. You can store unlimited amounts of short films (up to 1 TB). You will earn money each time someone views your film. You can also create your own channels, rate and comment on content, access your films’ statistics and share content with the Shortly community.

Do I need to include English subtitles? 

Our viewers come from countries around the world and English subtitles is the safest bet for making sure your film can be enjoyed by as many people as possible. Also, short films are perfect for watching in transit, so subtitles make viewing easier in noisy spaces such as trains and buses.

How do royalties get paid?

You are paid for every minute your film or films are streamed. Please see Terms and Conditions section 6 for details.

How will I get paid for my films? 

We will transfer your payments to the bank account that you register on your Filmmaker profile.

How often do I get paid for my films? 

We calculate revenues and make payments every month. Please see Terms and Conditions section 6 for details.

How can I promote my film on Shortly?

Shortly will continuously market the Shortly service and thus the content in itself.
As a Filmmaker you have the opportunity to contribute editorial content, be a part of special themed events that match your film, create a Channel with curated content, and easily share content on social media. Shortly is an ever-evolving platform and we are determined to always seek new ways to connect Filmmakers with audiences.

Copyright

Someone has uploaded my film as theirs, what should I do?
Contact us immediately at support@shortly.film.

I’m not sure if I own all the rights to my film, what should I do?
You are solely responsible for the content you upload and it is your responsibility to ensure you have all the permissions you need to do so. Please see Terms and Conditions section 2.3 for further details.

More questions?
If you have further questions please contact us at support@shortly.film